Return Policy

DAMAGES & RETURN:


To file claims for damages & returns, Please email us at damage.return@endlessblu.com. Please provide us with your order number in the subject line with the following information in the body:

- Company Name

- Style Number

- Size(s) & Color

- Total Quantity

- Reason for Return / store credit

- Photos of defective item(s)(If defective)


EXCHANGES & REFUNDS:

- All sales are not subject to a refund. In some cases, only merchandise exchange or store credit may be issued.

- If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be canceled.

- All returns will not have a restocking fee for 3 days if the returned merchandise is returned unopened with the manufacturers' seal.

- If the package is returned in opened condition, there is a minimum 20% restocking fee.

- 25% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.

- It is the customer's responsibility to arrange transport of products to our facility for exchange.

- No store credit issued after 7 days.(Absolutely no returns on special orders)

- Claims for any damage must be made within 3 business days upon receipt of merchandise and all items returned for credit must be in the original packaging with all items included.

- Price on invoices does not include shipping and handling fees.

- Shipping and handling are non-refundable (including but not limited to all refused and undeliverable packages.)